Terms of service

Welcome to Kya Khushbu Hai

By using our website and purchasing products from Kya Khushbu Hai, you agree to the following terms and conditions. Please read them carefully before making any purchase.

1. General

1.1 These terms and conditions apply to all transactions between Kya Khushbu Hai, and its customers. By accessing our website and placing an order, you agree to be bound by these terms.

1.2 Kya Khushbu Hai reserves the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new terms.

2. Product Authenticity

2.1 The descriptions, images, and prices of products listed on our website are accurate to the best of our knowledge. However, slight variations in color, packaging, and scent may occur.

3. Pricing and Payment

3.1 All prices listed on our website are in Pakistani Rupees (PKR).

3.2 We accept payments through cash on delivery.

4. Shipping and Delivery

4.1 We aim to process and dispatch orders within 1-3 business days after the order is placed. Delivery times may vary depending on your location.

4.2 Kya Khushbu Hai is not responsible for any delays caused by courier services or unforeseen circumstances beyond our control.

5. Returns and Exchanges

5.1 We strive to ensure that our customers are satisfied with their purchases. If you receive a damaged or incorrect product, please contact us within 5 days of delivery to arrange a return or exchange.

5.2 To be eligible for a return or exchange, the product must be unused, in its original packaging, and accompanied by proof of purchase.

5.3 We do not offer returns or exchanges for products that have been opened or used unless the product is faulty.