Refund & Return Policy – Kya Khushbu Hai

Assalamualaikum Dear Customer,

We’re truly sorry if our product did not meet your expectations. Your satisfaction means a lot to us, and we are committed to making your return or exchange process smooth, fair, and respectful.

How It Works

1. Easy Returns – No Questions Asked
If you’re not satisfied with your perfume, you may return it. We follow the Sunnah and believe in honest, fair dealing.

2. Time Frame
You can request a return or exchange within 10 days of purchase.

3. Product Condition
The returned perfume bottle must contain at least 90% of the product.

4. Processing Time
Please allow 5–6 working days for us to review and process your request.

5. Refund Procedure

• Send the product back via courier to our office address.

• Share the courier receipt and your bank account details with us on our WhatsApp number (available on our website).

• Once we receive and verify the product, the refund will be transferred to your provided account via IBFT.

• A confirmation receipt of the transfer will also be shared with you on WhatsApp.